Responsible Gaming
at tkfb — Play Smart,
Stay in Control
tkfb is committed to providing a safe, fair, and enjoyable betting environment for all players in Bangladesh. Our responsible gaming programme puts the tools and knowledge you need directly in your hands — so entertainment never becomes a burden.
tkfb's Responsible Gaming Philosophy
At tkfb, we believe that online betting and casino gaming should be a source of entertainment — never a source of financial stress, emotional harm, or personal crisis. We have built our platform for the Bangladesh market with the understanding that the vast majority of our players enjoy gaming responsibly, within their means, as a recreational activity alongside cricket season, evening entertainment, or a casual game of Teen Patti with friends.
However, we also recognise that for a minority of players, gambling can develop into a problem that affects finances, relationships, mental health, and overall wellbeing. tkfb takes this reality seriously. That is why we have embedded a comprehensive suite of responsible gaming tools directly into the platform — not as an afterthought, but as a core part of what it means to be a player-first betting brand in Bangladesh.
Our responsible gaming programme is built on three principles: prevention through education and age verification; protection through actionable tools like deposit limits, time-outs, and self-exclusion; and support through direct access to our trained customer service team and guidance on external help organisations. We do not profit from problem gambling — we actively work to prevent it.
All players on tkfb are required to be aged 21 or above, verified through our Know Your Customer (KYC) process. Players who wish to set personal gaming boundaries are encouraged to do so at any time through their account settings. Our 24/7 support team in Bangladesh Standard Time (BST, UTC+6) is always available to assist with any responsible gaming concern — no questions asked, no judgment.
Age Verification
Every player must be 21 or older to register on tkfb. Our KYC process verifies age using government-issued ID before any real-money activity is permitted.
Deposit Limits
Set daily, weekly, or monthly deposit caps on your account. Limits take effect immediately when reduced and can only be increased after a 7-day cooling-off period.
Time-Out Periods
Take a short break from gaming for 24 hours, 7 days, 30 days, or 90 days. During a time-out, your account is frozen — no bets, no deposits, no logins.
Self-Exclusion
Request a permanent or long-term self-exclusion from the tkfb platform. Once activated, self-exclusion cannot be reversed during the chosen exclusion period.
Reality Check Alerts
Enable session reminders that notify you of time spent and money wagered during each gaming session, helping you stay aware of your activity in real time.
24/7 Support
Our dedicated support team is available around the clock via live chat. If you are concerned about your gaming behaviour, reach out — we are here to help without judgment.
Your Account Safety Toolkit
tkfb provides a full range of player-controlled safety tools accessible directly from your account settings. These tools are designed to help you maintain healthy gaming habits and act as a safety net when you need one. All tools are free, immediate, and never require approval from our team to activate.
Deposit Limit Control
Define the maximum amount you can deposit into your tkfb account over a given time period. Available as daily (24-hour), weekly (7-day), and monthly (30-day) limits. Reductions apply instantly; increases require a 7-day waiting period to prevent impulsive changes during a session.
Loss Limit Control
Set a maximum loss threshold for a defined period. Once your net losses reach the limit you set, tkfb will automatically prevent further wagering until the period resets. This tool ensures you never lose more than you are comfortable with in a single session or period.
Session Time Limit
Cap the amount of time you spend on the platform in any single gaming session. When the limit is reached, you will be automatically logged out and reminded of the time you have spent. Session limits help break the habit of extended, unplanned gaming marathons.
Reality Check Notifications
Receive periodic pop-up reminders during gameplay showing how long you have been playing, how much you have wagered, and your current net result. Intervals can be set to every 15, 30, or 60 minutes. These prompts encourage mindful, informed decision-making throughout your session.
Understanding Deposit Limits
Daily Deposit Limit
A daily deposit limit restricts the total amount you can deposit into your tkfb account within any rolling 24-hour period. For example, if you set a daily limit of ৳2,000, you will not be able to deposit more than ৳2,000 in a single 24-hour window regardless of how many transactions you attempt. This is the most granular level of control and is ideal for players who want to budget on a session-by-session basis.
Weekly Deposit Limit
A weekly deposit limit caps your deposits across any rolling 7-day period. This is suitable for players who prefer to think in weekly entertainment budgets rather than daily ones. Setting a weekly limit of, for example, ৳8,000 gives you flexibility in how you distribute your deposits across the week while still keeping total spending in check.
Monthly Deposit Limit
A monthly deposit limit covers any rolling 30-day period. This is the broadest deposit control available and is particularly useful for players who prefer a monthly entertainment budget aligned to their income cycle. Monthly limits are especially popular around Bangladesh Premier League (BPL) and T20 World Cup seasons, when cricket betting activity naturally increases.
Self-Exclusion Programme
Self-exclusion is tkfb's most powerful responsible gaming tool. It is designed for players who have recognised that their gambling behaviour is causing harm, or who want to take a definitive break from the platform for an extended period. When you self-exclude, your tkfb account is immediately suspended — you cannot log in, deposit, withdraw pending balances (until the exclusion period ends), or place bets.
tkfb offers the following self-exclusion durations: 6 months, 1 year, 3 years, and permanent (lifetime). For lifetime self-exclusion, your account is permanently closed and all personal data is retained only as required by applicable regulations, then deleted. No marketing communications will be sent to you during your exclusion period.
If you choose a time-limited self-exclusion (e.g., 6 months), your account will remain suspended for the full duration. At the end of the period, you may request reactivation by contacting our support team directly. A mandatory 7-day review period applies before any reactivation is processed, giving you further time to reconsider.
Taking a Time-Out
A time-out is a short-term break from the tkfb platform. Unlike self-exclusion, a time-out is a temporary measure intended for players who want to step back for a few days or weeks — perhaps after a big loss, during a stressful period of life, or simply because they feel they need a pause. During a time-out, your account is frozen: you cannot log in, place bets, or make deposits. Any open bets placed before the time-out will be settled normally.
Recognising Problem Gambling
Problem gambling does not always look the same. It can develop gradually over time, and many people do not recognise the warning signs until the impact on their finances, relationships, and mental health has become significant. The following signs may indicate that gambling has moved beyond harmless entertainment and is becoming a problem. If you recognise any of these in yourself or someone you know, please seek help — tkfb's support team is available 24/7, and there is no shame in asking for assistance.
Financial Warning Signs
- Betting more than you can afford to lose
- Borrowing money from friends or family to fund gambling
- Using money set aside for rent, food, or bills to gamble
- Chasing losses — placing bigger bets to try to recover losses
- Hiding gambling transactions or withdrawals from family members
Emotional & Behavioural Signs
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape stress, depression, or personal problems
- Lying to friends, family, or employers about gambling activity
- Neglecting work, studies, or family responsibilities due to gambling
- Failed attempts to cut back or stop gambling on your own
Time & Habit Signs
- Spending increasing amounts of time gambling, especially late at night
- Thinking about gambling constantly — planning next sessions, replaying past bets
- Gambling for longer than originally intended on a regular basis
- Missing important events or occasions because of gambling
Social & Relationship Signs
- Withdrawing from friends and family to spend more time gambling
- Relationship conflict caused by gambling secrecy or financial strain
- Seeking out other gamblers as your primary social group
- Feeling that others do not understand your gambling and becoming defensive
Quick Self-Assessment Checklist
Is My Gambling Still Under Control?
Read through the following questions honestly. If you answer "yes" to three or more, we strongly encourage you to speak with our support team or activate one of the responsible gaming tools available on your tkfb account.
How to Activate Your Safety Tools
All responsible gaming tools on tkfb are self-service and can be activated in minutes directly from your account. Follow the steps below to set up any tool at any time. If you encounter difficulty or prefer to have a team member assist you, our 24/7 live chat is always available.
Log In to Your Account
Access your tkfb account using your registered username and password. If you have forgotten your credentials, use the account recovery option on the login page.
Navigate to Account Settings
Click on your profile icon in the top-right corner of the dashboard and select Account Settings from the dropdown menu.
Select Responsible Gaming
In the Account Settings menu, locate and click the Responsible Gaming tab. This section contains all available safety tools in one place.
Choose Your Tool
Select the tool you wish to activate: Deposit Limit, Loss Limit, Session Time Limit, Reality Check, Time-Out, or Self-Exclusion. Each tool has a clear description and configuration options.
Set Your Parameters & Confirm
Enter your desired limit value or duration, review the details, and confirm your selection. Restrictions take effect immediately upon confirmation. You will receive a confirmation message on screen and via email.
Getting Help — You Are Not Alone
If you feel that gambling is negatively affecting your life or the life of someone you care about, reaching out is the most important step you can take. tkfb's support team is available 24 hours a day, 7 days a week, and all conversations about responsible gaming are treated with complete confidentiality and zero judgment. Our team members are trained to listen, provide guidance, and help you activate the appropriate protective tools without delay.
You are also encouraged to seek support from external organisations and trusted people in your life. Acknowledging that gambling has become a problem is a sign of strength — and help is available in Bangladesh and internationally.
tkfb 24/7 Support Team
Our dedicated support team is available around the clock to assist with any responsible gaming concern. Whether you need to set a limit, take a break, or just talk through how you are feeling about your gambling, we are here.
Responsible Gaming Tips for Bangladesh Players
- Set a budget before you play — decide how much you are comfortable spending and stick to it, whether you are betting on BPL cricket or playing slots.
- Treat gambling as entertainment, not income — the house always has an edge over the long run. Never rely on gambling winnings to pay essential expenses.
- Take regular breaks — step away from the screen, especially during long cricket matches or extended gaming sessions.
- Never gamble under the influence — alcohol or substances impair judgment and lead to higher-risk decisions at the betting table.
- Talk to someone you trust — if gambling is causing stress, sharing the burden with a trusted friend, family member, or professional counsellor can make a significant difference.
- Use all available tools — deposit limits, time-outs, and reality check alerts exist for a reason. Using them is a sign of responsible play, not weakness.
- Recognise that Eid, Pohela Boishakh, and cricket season bring heightened excitement — festive periods often lead to increased impulsive spending. Set stricter limits during these times if you feel at risk.
Play on tkfb — Where Safety Comes First
tkfb provides a secure, fair, and enjoyable platform for Bangladesh players. Explore our games, review our policies, or log in to access your responsible gaming settings right now.